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FAQ's
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Do make up artists get a discount if ordered in bulk?Yes, we offer a proffesional discount which is stated on the Professinal bundle section on the website.
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Are the lashes easy to apply?Yes they are, each lash box comes with instructions on the back to help with the process
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How long does shipping take?Standard delivery 2-3 days
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Do you supply glue with the lashes?Unfortunately not, but glue is sold in all major cosmetic stores which can be used on all lashes.
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How do I receive an invoice for my purchase?You will receive an automatic invoice to your email as soon as your purchase has been made.
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Can I get a refund on a pair of lashes?Unfortunately, we do not give refunds on purchases but if an item is defected, pleae contact our support team : contact@kate-ldn.com
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Will you be offering anything else in the near future ?We will be, keep a look out on the website for all upcoming events!
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Do you have a physical shop where I can purchase?At the moment we do not, but everything can be purchased through the website with a quick turnaround of 3 working buisness days.
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